Problem Joining My Deezer Family Plan

Hi ​@Juliaa_llx. 
 

Welcome to the Deezer in Spanish community

The Community managers ​@Alfredo.Deezer  or ​@Jaime.Deezer  can help you activate your account on the family profile.

They'll need the account holder's email address, as well as yours, Please send them in private message.

You can also contact Deezer support for help. The Deezer online chat is very good; the chat entrance is in the bottom right corner.
https://support.deezer.com

This is the link to the user community in English.
https://en.deezercommunity.com/
 

Best regards, and keep the music flowing!